In case of cancellation by the customer, the following refund policy applies:
In case of withdrawal from the reservation made, the rental company carries out the following withdrawal rights:
Withdrawal within 4 days from the time and day of the rental, a full refund is applied (excluding 10% system fees) or a voucher of the same amount (excluding 10% system fees) can be issued to be used at another time.
Withdrawal within 2 days of the time and day of the rental, a 50% refund applies
Withdrawal after 2 days from the time and day of the rental, no refund will be applied
In case of cancellation of your order, for unforeseeable reasons, by the soc. of rental, a voucher of equal value will be issued to be used at another time
If the bike is returned earlier than the agreed time, no refund will be made.
Collection and delivery of the bicycle from Monday to Sunday from 08.30 to 12.30 and from 15.30 to 19.30